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Hospitality / Digital Guest Experience

Domaine Orée

At the edge of the vines.

Southern Haze Studio Concept — An independent concept created to demonstrate our capabilities.

An end-to-end digital guest experience for an intimate vineyard stay—from discovery and booking to arrival, in-stay service, property operations and post-stay feedback.

Explore live demo ↗
  • Guest Journey Design
  • Booking Experience
  • Experience Design
  • Workflow Design
  • UX Design
Domaine Orée live website — At the edge of the vines
Domaine Orée / live digital experience

01 / The concept

More than a place to reserve a room.

Domaine Orée is an intimate, adults-only vineyard property with eight rooms and an all-inclusive stay model.

The concept combines quiet-luxury hospitality with a digital experience designed to reduce friction for guests while giving a small property better visibility into its operations.

The digital product was designed around the experience of staying at the property — not simply reserving a room.

02 / The booking

One considered path to Review & Pay.

Booking moves step by step, collecting what the house needs to prepare a stay — including guests travelling with pets, whose companion details are gathered along the way.

  1. 01Dates
  2. 02Guests
  3. 03Number of Rooms
  4. 04Guest Information
  5. 05Furry Companion
  6. 06Select Room(s)
  7. 07Experiences
  8. 08Occasion
  9. 09Arrival Information
  10. 10Review & Pay

03 / Experiences

The stay, planned in.

  1. 01Vineyard picnic
  2. 02Market morning cooking experience
  3. 03Hot-air-balloon experience with lunch
  4. 04Historical bike tour
  5. 05Local olive-oil tasting and lunch
  6. 06Hiking and cycling
  7. 07Wellness experiences

04 / Nightly rituals

Every evening ends with a little care.

Optional nightly rituals are designed around:

  1. 01Aromatherapy
  2. 02Circadian support
  3. 03Spa integration
  4. 04Culinary treats
  5. 05Handmade local crafts

The guest journey

From discovery to Share Your Stay.

01 — 06
  1. Domaine Orée discovery experience
    Domaine Orée / Discovery
    01

    Discovery

    Guests explore the rooms, the estate, dining, wellness and what is included in the stay.

  2. Domaine Orée booking experience
    Domaine Orée / Booking
    02

    Booking

    A step-by-step reservation that gathers guests, rooms, companions, experiences and occasions before Review & Pay.

  3. Domaine Orée pre-arrival experience
    Domaine Orée / Pre-arrival
    03

    Pre-arrival

    Guests return to their stay with a reservation reference to review details and arrival plans.

  4. Domaine Orée stay experience
    Domaine Orée / Stay
    04

    Stay

    Curated experiences and nightly rituals shape each day at the property.

  5. Domaine Orée departure experience
    Domaine Orée / Departure
    05

    Departure

    Departures are tracked alongside arrivals so the house can prepare each room and farewell.

  6. Domaine Orée feedback experience
    Domaine Orée / Feedback
    06

    Feedback

    Share Your Stay: a short post-stay survey that closes the loop and gives the property structured feedback to improve future service.

Property operations

The house, at a glance.

The House Desk gives a small property a clear view of who is here, who is coming and how the house is performing — without stitching reports together.

Domaine Orée House Desk operations overview
Domaine Orée / House Desk
  • Current guests
  • Upcoming guests
  • Weekly and monthly performance
  • Booked revenue
  • Average Daily Rate (ADR)
  • Revenue per Available Room (RevPAR)
  • Guest arrivals and departures
  • Experiences and stay details

About this concept

Domaine Orée is an independent Southern Haze Creative concept, designed and built to demonstrate Southern Haze Creative's approach to:

  • Digital hospitality experiences
  • Guest journey design
  • Operational thinking
  • AI-assisted product creation
  • Experience-led website and product design

The perspective

At the edge of the vines.

Domaine Orée shows how Southern Haze approaches hospitality: design the whole stay, then build the guest experience and the operational view around it.

Southern Haze Studio Concept — An independent concept created to demonstrate our capabilities.

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