Soleil House

From booking to belonging.

Southern Haze Studio Concept — An independent concept created to demonstrate our capabilities.

A digital booking and customer experience designed around the way an independent wellness studio actually works.

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Booking Experience
UX Design
Interactive Tools
E-Commerce
AI Integration

Soleil House live website with studio interior — Soleil House / live digital experience

01 / The brief

A beautiful website wasn't enough.

Appointment-based businesses often stitch together their customer experience across websites, booking tools, text messages, payment links and manual follow-up.

For Soleil House, the brief was different:

What would happen if the entire experience — discovery, booking, payment, appointment management and follow-up — felt like one business?

The experience

From discovery to return.

01 — 06

Soleil House / Discover
01
Discover
Guests explore treatments, rituals, products and packages.
Soleil House / Find
02
Find
The treatment finder helps guests narrow their choices.
Soleil House / Book
03
Book
Guests select treatments, choose available times and pay the appropriate deposit.
Soleil House / Confirm
04
Confirm
Guests see exactly what was booked, what was paid and what happens next.
Soleil House / Manage
05
Manage
Guests can securely reschedule or cancel within studio policy without needing an account.
Soleil House / Return
06
Return
Products, branded communications and follow-up extend the relationship beyond the appointment.

Built for both sides of the booking

Good for the guest. Useful for the business.

For the guest

Treatment discovery
Treatment finder
Multi-service booking
Deposits
Products
Appointment management
Clear confirmations
Mobile-first experience

For the business

Service catalog management
Booking rules
Deposit logic
Client information
Waitlist support
Automated communications
Reduced booking back-and-forth
A customer journey that feels like the brand

The result

One experience instead of six disconnected tools.

Soleil House demonstrates Southern Haze's approach to service-business design: start with the customer journey, understand the operational friction behind it, and build the digital experience around both.

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